Wynn Fitness Richmond Hill

I highly recommend my personal trainer Nik if you want to build strength, muscle and get healthy!

I have been working with a trainer Nik and he really helped me get stronger and build muscle!

Nick is indeed a professional trainer. Learnt alot from him

Nik is my Personal trainer. He is very professional and knows what are my weakness and helps with them. Getting training from him has improve my body and health.

Sajjad

I like this location, very clean and good service. I have been training with Nik for last 3 months. He is extremely knowledgeable and very intuitive. The structure and progression of his workout plans have been both challenging and fun, yet extremely rewarding.

Love this location. Great service and training session. Highly recommend Nik if you want to focus on muscle training.

I enjoy my experience in Wynn Fitness. My coach Nik is good trainer, he showed me lot of things how to use Wynn facilities. Highly recommend his as a coach!

I joined this gym for a 3 month trial, and I have to say, it was probably one of the best decisions I've made for my health. The gym is clean, and has a great selection of machines to train and and build muscle and strength with. The trainers are all really friendly and helpful as well. I took training sessions with Nik, and he spent a lot of time teaching me exercises to help me improve my body, and build muscle, as well as explaining the concepts behind how each exercise worked in great detail which was instrumental in helping me understand how to improve my body and also changed my perspective greatly about how the muscles in my body worked as well. I definitely recommend this gym!

Hello,
I would like to thank you Dan Harland who was my professional trainer for a few months he is one of the best trainer I ever had, he did a grate job on me his very friendly and knowledgeable trainer I would defiantly hire him in the future for my new sessions. Thanks

The people that work there are always PLAYING GAMES WITH CUSTOMERS , and deceiving customers in one way or another. I dealt with Shayan Dehdashti, and Mehul Kumar, and both of them are unprofessional, and deceiving. Initially, I wanted to sign up for the gym using a groupon I have bought. I ended up speaking to Shayan for longer than 30 mins because he kept pushing and trying to sign me for an entire year with a "good deal" because apparently if I use the groupon, I can't get the ‘good deals’ anymore which is 299 a year.
So the final deal which is what Shayan told me was that to put $100 deposit for the 1 year membership, and he would give me a 3 week trial to see whether I like the gym or not, and he specifically told me that I can cancel it anytime before the 3 weeks of trial end and they would give me the $100 back. He specifically told me to come find him when I want to cancel.
Also he told me that if I cancel I will still have my 2 months groupon that I bought. So basically, 3 weeks of trial + 2 months groupon if I cancel.
A couple of days before the expiration day of my trial, I send Shayan an email telling him I want to cancel, he never responded. I go to the gym and see walking, I tell him I want to cancel, he says ‘I don’t do cancellations, Kumar does the cancellation.’ I go to talk to Kumar, apparently, he was fully booked, so they gave me an appointment the last day of my trial at 4:30, which was not reasonable at all. So, I send Kumar multiple emails but he never responded, I called the gym asking for him, and once they hear that I want to cancel, they tell me he’s busy. So I go to the gym the next day, and told them I want to speak to Kumar right now, he came right away (he was not busy at all), I told him I want to cancel and he kept talking and trying to make me stay. I asked him why he wouldn’t answer to my multiple emails and he says he needs 48 hrs to answer (But when there is a potential customer trying to sign up for a membership, these guys call you and email non stop as soon as they know that you want to sign up with them). At the end he cancelled it, and told me the money would come in the mail. And that my groupon was part of the trial even though I made sure with Shayan that it wasn’t, and that they were 2 separate things. So, they took a month from my groupon for the trial. Which basically wasn’t a trial at all cause I payed for it. And he told me that I miss understood Shayan at the time (even though I asked him specifically about that, and he told me I would have the trial + the 2 months groupon if I cancelled)
This behavior is very unprofessional, and extremely deceiving, they are always trying to pull the leg of the customer to try and sign them up for an entire year, and they are always trying to avoid cancellations. All they want is money.
My recommendation is to record them when trying to deal with them about memberships. So if something happens, you have proof.

Dan is always courteous, helpful and kind. He's very knowledgeable.

I met Terrence at Wynn on the Esplanade in May 2016 when I had just become pregnant. Our workouts throughout my pregnancy really made a huge difference throughout the labour process. I strengthened my core and to this day I have noticed a considerable difference in my posture and overall strength. I continue to work with him and cannot recommend him enough!

Christina Iannello

haroons been training me and hes very good and very nice. highly motivating and very determined to help me reach my goals

The good..
Members are wonderful people..

The bad..
Extremely old equipment falling apart, padding ripped, cables fraying. Takes them months to fix the machines. Showers and steam room smell like a bad case of fungus. The membership sales people are slime-balls trying to seal your money any chance they get.

There are other much better gyms in the area.

Very poor. My wife wanted to cancel membership - she usually goes in the mornings but repeatedly was told they can ONLY accommodate cancellations in person after 2.30pm.

So after a lot of back and forth my wife made an appointment for 7pm. Unable to make it she called them up and asked if it is ok for me to come down instead.

I came down and was told that the guy I was supposed to meet was eating and to come back. I said I had an appointment and walked into his office only to find out he was eating a sandwich. I said I was short of time, and with his mouth full he rudely told me to come back after 10 mins. I said it wont take long and then started a commotion with him calling over other people to see if anyone else could help.

Anyway a young lady offered to help. However, she told me my wife has to come in person. I explained the issues with her coming in afternoon and she asked me WHAT IS THE REASON YOUR WIFE CAN NOT COME. I asked she can't there are some issues .. she asked WHAT? In the meantime she started checking my wife's activity to see if she's been coming and said YOUR WIFE HAS BEEN COMING IN .. WHY CANT SHE COME IN PERSON?

I asked again what is the process to cancel without coming in and asked her to show me on the contract. The contract states cancellations cannot be made on phone or via email ONLY coming in or via registered post. I asked if I can hand deliver a notice and she said NO YOU HAVE TO SEND VIA REGISTERED POST AND PAY $10 TO CANADAPOST TO SEND.

I think this company really needs to get someone in to do customer service training.

This gym has been a great switch for me. I enjoy the size and having the option of both upstairs and downstairs. The availability of the TRX bands upstairs is also something really great as my old gym didn't even have those. I have been training with my trainer Pavel who has done a really great job at helping me reach my fitness/health goals. I have seen great improvements in my overall health and abilities in the gym and will continue to workout at Wynn and will definitely be permanently signing once my free trial is done.

just joined this luxurious gym with hamed's help and it was such a good decision

Went to the on Sat Feb 20th and today Feb. 25th both times there was no hot water.

I left a message at the reception for Kumar to call me, never heard from him.

Gym is getting run down AGAIN.

Wynn is a great gym. Opens early, closes late,
Variety of classes, lots of equipment and great customer service. Steph at the front desk really cares and works hard to ensure member satisfaction.

This gym has been great. The change rooms are luxury compared to any gym i've been to and the steam room is huge. There are so many treadmills which is a major plus. I have also never seen a gym with so many squat racks, it's great how i've never had to wait for one. My trainer Pavel has been great and has really helped me in improving my target areas. I used to be at Goodlife and was paying almost $20 more a month so it has been a great switch for me

Wynn is a great fitness facility. I truly enjoy the environment at this gym. Staff is great, particularly Stephanie at the front desk who is always greeting with kindness. Equipment is a plenty! And everything is well maintained. Definitely recommend this gym

Wynn is a good place to workout. It's a local gym that has a friendly neighbourhood feel, unlike other gyms that just take your money and scan you in. The facility is clean, and well maintained. The price is fair and the staff is great. Stephanie at the front desk is super smiley and provides great customer service. What the gym could use is a few more towels but overall it's a great gym.

this has been my home gym for years.... I love it here, members are great as is the staff.... Steph at the front desk is super kind and helpful. the gym has great features such as a steam room, a functional training area and a vending machine with healthy snacks.... in addition.... the price is right!

Been at this location for sometime now, I gotta give a shoutout to Hamed, the sales manager at the Richmond Hill location, he's a great guy and will honestly work with you to ensure you get the best possible membership and at the best price!

Wynn Fitness Richmond Hill was a great experience for me. I joined the gym with the intention of improving my fitness and exercising to my full potential, and Wynn Fitness has allowed me to do all that and more. From the friendly staff to the well-equipped facilities, I've had a great time here so far. I also trained with Mohamed at this location, and he has tremendously helped me in reaching closer to my goal. His friendly and approachable nature, combined with an acute knowledge of training, has been very valuable. I look forward to continuing my training at this facility

-Shreyash